A little more about
Pepperdog
How we work.
Why it works.
Meet Lisa
Pepperdog was founded by Lisa Conroy following a career spanning in house design and a senior creative role at a Leeds agency.
Over more than 25 years, Lisa has worked across major public sector and corporate communications, as well as projects for charities and growing businesses. Along the way, she’s developed a particular knack for taking complex information and making it clear, engaging and easy to understand.
Today, Pepperdog brings that experience together with creative thinking, technical expertise and a practical understanding of what it takes to get a project from brief to final delivery.
Working as part of your team
Every client relationship is different. Sometimes we’re brought in for a specific project. Other times, Pepperdog becomes an ongoing extension of the team, providing creative support across a wide range of communications.
We also work alongside web developers, PR agencies and marketing teams, stepping in when extra creative support is needed. It gives you experienced design resource when you need it, without having to build that capacity in house.
Whatever the project, Lisa oversees it from brief to final delivery, so there’s continuity throughout, communication stays straightforward and the details don’t get lost along the way.
Direct
contact.
Clear
communication.
Reliable
delivery.
What you get
with Pepperdog
Creative
expertise.
Technical
accuracy.
Straightforward
collaboration.
Creative thinking and practical advice
Accurate, production ready artwork
Clear communication throughout
Flexible support to suit your organisation
Consistent quality from brief to final delivery
One project often leads to another
Many of our client relationships start with a single project and grow from there. As we get to know an organisation, its people and the way it communicates, working together becomes easier, quicker and more effective.
That familiarity makes a difference. We understand how you work, what matters to you and what good looks like for your organisation, helping new projects get moving quickly and keeping communication straightforward.
Many of those relationships now span years, with several lasting more than a decade. Much of our work also comes through referrals and recommendations. There’s no better endorsement than a client coming back with the next project or recommending Pepperdog to someone else.
Why the name Pepperdog?
Pepper was Lisa’s dog and the original Pepperdog.
She came to work every day during Lisa’s time at a creative agency in Leeds and quickly became everyone’s favourite colleague, although stealing a colleague’s sandwiches one lunchtime did test that popularity.
Although Pepper is no longer with us, her name lives on in Pepperdog, along with the reminder that a dog walk, some fresh air and a little time away from the screen can be exactly what a good creative idea needs.
Professional standards
Quality, accessibility and information security are all part of how Pepperdog works, backed by recognised certifications and established procurement routes.
Government Commercial Agency Approved Supplier
Pepperdog is an approved supplier on the Communications Marketplace (RM6124), providing public sector organisations with an established route to procure our creative and print management services. Eligible organisations can commission Pepperdog through the Marketplace or work with us directly.
Cyber Essentials Certified to protect client information
Pepperdog is Cyber Essentials Certified, demonstrating our commitment to cyber security and the responsible handling of client information. This government backed certification provides reassurance that appropriate measures are in place to protect against common cyber threats.
Always improving
We’re always looking for ways to strengthen how we work, from professional development to recognised industry standards.
IAAP Accessible Document Specialist (ADS)
Working towards internationally recognised certification in accessible and inclusive document design.
ISO 9001 Quality Management
Working towards ISO 9001 certification to further strengthen our approach to quality, consistency and continual improvement.
